Privacy Policy

Effective Date: July 29, 2025
Website: https://www.lajuliabeachresort.com
Business Name: La Julia Beach Resort
Email: admin@lajuliabeachresort.com
Address: Brgy. Kalubakis, Polillo, Quezon, Philippines 4339

1. Introduction

La Julia Beach Resort (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Philippine Data Privacy Act of 2012, and other applicable privacy laws.

2. Information We Collect

a. Personal Data You Provide to Us

When you contact us or make a booking, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Payment Information (via secure third-party payment gateways)
  • Special Requests or Preferences

b. Automatically Collected Data

When you visit our website, we automatically collect:

  • IP Address
  • Browser Type and Version
  • Device Type
  • Pages Visited
  • Time and Date of Visit
  • Referring Website

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You may control cookie preferences through your browser settings.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and manage bookings
  • To respond to inquiries and customer service requests
  • To personalize your stay and improve services
  • To send updates, offers, or newsletters (only with your consent)
  • To comply with legal obligations

4. Legal Basis for Processing Data

We only process your personal data when we have a valid legal basis, including:

  • Your consent (e.g., for marketing)
  • Fulfillment of a contract (e.g., processing your reservation)
  • Legal obligations (e.g., invoicing, tax compliance)
  • Legitimate interests (e.g., website analytics, fraud prevention)

5. Sharing and Disclosure of Data

We do not sell your personal data. We may share your data with:

  • Third-party service providers (e.g., payment processors, booking platforms)
  • Government authorities when required by law
  • IT and analytics providers to maintain website functionality

Each third party is obligated to comply with GDPR and ensure the protection of your data.

6. Data Retention

We retain your data only as long as necessary:

  • Booking records: 5 years for tax and legal purposes
  • Marketing data: until you withdraw consent
  • Website analytics: typically anonymized or deleted within 12 months

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Delete your data (“right to be forgotten”)
  • Restrict or object to data processing
  • Withdraw consent at any time (for marketing)
  • Data portability – request transfer of your data
  • Lodge a complaint with a data protection authority (DPA)

To exercise your rights, please email: admin@lajuliabeachresort.com

8. Data Security

We implement appropriate technical and organizational measures to secure your data, including:

  • SSL encryption
  • Secure booking and payment systems
  • Access controls
  • Regular data backups and monitoring

9. International Transfers

If data is transferred outside the Philippines or European Economic Area (EEA), we ensure it is protected under adequate safeguards, such as Standard Contractual Clauses or equivalent mechanisms.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

11. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect data from minors without parental consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Effective Date” updated. You are encouraged to review this page regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Email: admin@lajuliabeachresort.com
📍 Address: Brgy. Kalubakis, Polillo, Quezon, Philippines 4339

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