Privacy Policy

Last Updated: May 11, 2026

At La Julia Island Beach Resort, we are committed to protecting your privacy and ensuring your personal data is handled in a transparent and secure manner. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and the Data Privacy Act of 2012 (Philippines).

Reference: This policy is anchored to the standards defined in the General Data Protection Regulation (GDPR).

1. Data Controller

The "Data Controller" responsible for your personal information is:

La Julia Island Beach Resort
Brgy. Kalubakis, Polillo, Quezon 4339, Philippines
Email: info@lajuliabeachresort.com
Phone: +63 976-157-6006

2. Information We Collect

We collect and process the following categories of personal data:

Identity Data: Name, title, and date of birth (where required for booking).
Contact Data: Email address, phone number, and physical address.
Booking Data: Details about your stay, room preferences, arrival/departure dates, and payment status.
Technical Data: IP address, browser type, time zone setting, and operating system (collected via log files and cookies).
Communication Data: Records of your inquiries via our website, Facebook, or email.

3. Legal Basis for Processing

In accordance with Article 6 of the GDPR, we process your data based on:

Contractual Necessity: To process your booking and provide resort services.
Legal Obligation: To comply with Philippine laws (e.g., guest registration, tax reporting).
Consent: Where you have opted-in to receive marketing communications or accepted non-essential cookies.
Legitimate Interests: To improve our services, ensure website security, and prevent fraud.

4. How We Use Your Information

We use your data to:

Manage and confirm your resort bookings.
Communicate travel updates (e.g., ferry schedules, weather advisories).
Personalize your experience at the resort.
Analyze website performance and visitor trends.
Fulfill legal and accounting requirements.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Booking records are typically retained for 7 years to comply with tax and audit regulations.

6. Third-Party Sharing and Transfers

We may share your data with trusted third parties, including:

Service Providers: Cloud hosting, website analytics (Google Analytics), and advertising partners (Google Ads).
Legal Authorities: When required by law or to protect our legal rights.

Some of these providers may be located outside of your country of residence. We ensure that any international transfers are protected by appropriate safeguards as required by Chapter 5 of the GDPR.

7. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access (Art. 15): Request a copy of the data we hold about you.
Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data.
Right to Erasure (Art. 17): Request deletion of your data under certain conditions ("Right to be forgotten").
Right to Restriction (Art. 18): Request that we limit the processing of your data.
Right to Data Portability (Art. 20): Request transfer of your data to another organization.
Right to Object (Art. 21): Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at info@lajuliabeachresort.com.

8. Cookies and Tracking

Our website uses cookies to enhance user experience and serve relevant advertisements. You can manage your cookie preferences through your browser settings. For more information on how Google uses data, visit Google's Privacy & Terms.

9. Right to Lodge a Complaint

If you believe we have not handled your data correctly, you have the right to lodge a complaint with a supervisory authority. In the Philippines, this is the National Privacy Commission (NPC). EU residents may contact their local Data Protection Authority.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Privacy Liaison:

La Julia Island Beach Resort
Email: info@lajuliabeachresort.com
Subject: Data Privacy Inquiry